Privacy policy

Last Updated: December 2025

At SimplaRobe.com, your privacy is extremely important to us. This Privacy Policy document explains how we collect, use, protect, and disclose your information when you visit or make a purchase from our website. By using our website, you agree to the terms described in this policy.

1. Introduction

SimplaRobe.com is an online fashion apparel store offering stylish clothing and accessories for customers across India. We are committed to safeguarding the privacy of our customers and ensuring that personal information is handled responsibly and transparently.

This Privacy Policy applies to all visitors, users, and customers who access or use our website and services.

2. Company Information

  • Website Name: SimplaRobe

  • Website URL: https://simplarobe.com

  • Business Email: simplarobe.business@gmail.com

  • Mobile Number: +91 9749918337

  • Business Address:
    Village – Uttar Madhabpur
    P.O. – Uttar Madhabpur
    P.S. – Bhangar
    District – South 24 Parganas
    PIN – 743502
    West Bengal, India

3. Information We Collect

We collect different types of information to provide and improve our services.

3.1 Personal Information

When you interact with our website, we may collect the following personal details:

  • Full name

  • Mobile number

  • Email address

  • Billing and shipping address

  • Postal code and location details

  • Order and purchase history

3.2 Payment Information

We do not store your credit/debit card details. All payments are securely processed through trusted third-party payment gateways. However, we may receive limited payment-related information such as transaction ID, payment status, and order confirmation.

3.3 Automatically Collected Information

When you visit SimplaRobe.com, we automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Referring URLs

4. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders

  • To communicate order updates, confirmations, and delivery details

  • To provide customer support and respond to queries

  • To improve website performance and user experience

  • To personalize product recommendations

  • To send promotional offers, newsletters, and updates (only if you opt in)

  • To detect and prevent fraud or misuse

5. Cookies and Tracking Technologies

SimplaRobe.com uses cookies and similar tracking technologies to enhance your browsing experience.

Cookies Help Us To:

  • Remember your preferences

  • Understand user behavior

  • Analyze website traffic

  • Improve site functionality

You can disable cookies through your browser settings, but doing so may limit some website features.

6. Sharing of Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties.

We may share information only with:

  • Shipping and logistics partners for order delivery

  • Payment gateways for secure transactions

  • Service providers who assist in website operations

  • Legal authorities if required by law

All third parties are obligated to maintain confidentiality.

7. Data Security

We implement strict security measures to protect your personal information, including:

  • Secure servers and encrypted data

  • SSL (Secure Socket Layer) technology

  • Restricted access to sensitive data

Despite our best efforts, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. User Rights

As a user of SimplaRobe.com, you have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your data (subject to legal obligations)

  • Opt out of marketing communications

To exercise these rights, contact us at simplarobe.business@gmail.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage users to read the privacy policies of those websites before sharing any information.

10. Children’s Information

SimplaRobe.com does not knowingly collect personal information from children under the age of 13. If you believe that your child has provided personal data on our website, please contact us immediately, and we will remove the information promptly.

11. Email & Marketing Communication

If you subscribe to our mailing list, we may send you:

  • Promotional emails

  • Discount offers

  • Product updates

  • Seasonal sale notifications

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

12. Order-Related Communication

Even if you opt out of marketing emails, we may still send essential communication related to:

  • Order confirmation

  • Shipping updates

  • Payment notifications

  • Refund or return status

These communications are necessary for service fulfillment.

13. Legal Compliance

We may disclose your information if required to do so by law or in response to valid legal requests by public authorities, including courts or government agencies.

14. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Comply with legal obligations

  • Resolve disputes

After this period, data is securely deleted or anonymized.

15. Changes to This Privacy Policy

SimplaRobe.com reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes indicates acceptance of the updated policy.

16. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: simplarobe.business@gmail.com
Phone: +91 9749918337
Address:
Village – Uttar Madhabpur
P.O. – Uttar Madhabpur
P.S. – Bhangar
District – South 24 Parganas
PIN – 743502
West Bengal, India