Terms & Conditions

Last Updated: December 2025

Welcome to SimplaRobe.com. These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or using SimplaRobe.com, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.


1. Website Ownership & Contact Information

This website is owned and operated by SimplaRobe.


2. Eligibility to Use the Website

By using this website, you confirm that:

  • You are at least 18 years of age, or

  • You are accessing the website under the supervision of a parent or legal guardian

  • You are legally capable of entering into a binding agreement

SimplaRobe reserves the right to refuse service, terminate accounts, or cancel orders if eligibility requirements are violated.


3. Nature of Business

SimplaRobe is an online fashion apparel store, offering clothing and fashion-related products for men, women, and children. All products displayed on the website are subject to availability.


4. Account Registration

To access certain features, you may need to create an account.

You agree to:

  • Provide accurate and complete information

  • Keep your login credentials confidential

  • Take responsibility for all activities under your account

SimplaRobe is not responsible for unauthorized access caused by your failure to safeguard your account details.


5. Product Information & Availability

We strive to ensure that all product descriptions, images, prices, and specifications are accurate. However:

  • Colors may slightly vary due to screen settings

  • Measurements may have minor variations

  • Availability may change without notice

SimplaRobe reserves the right to modify or discontinue any product at any time without prior notice.


6. Pricing & Payment

All prices listed on SimplaRobe.com are in Indian Rupees (INR) and are inclusive or exclusive of taxes as mentioned.

We accept secure online payments through authorized payment gateways. By placing an order, you agree that:

  • You are authorized to use the selected payment method

  • Payment information provided is accurate and valid

SimplaRobe reserves the right to cancel orders in case of pricing errors, payment issues, or suspected fraud.


7. Order Confirmation & Cancellation

Once an order is placed:

  • You will receive an order confirmation via email or SMS

  • Order acceptance occurs only after payment confirmation

We reserve the right to:

  • Cancel any order due to stock unavailability

  • Cancel orders due to incorrect pricing or product details

  • Cancel orders suspected of fraudulent activity

Customers may request order cancellation before shipment, subject to approval.


8. Shipping & Delivery

Shipping timelines vary depending on location and product availability.

  • Estimated delivery times are approximate

  • Delays may occur due to logistics, weather, or unforeseen circumstances

SimplaRobe is not liable for delays beyond our control. Shipping charges, if applicable, will be clearly displayed during checkout.


9. Returns, Exchanges & Refunds

Returns and refunds are governed by our Return Policy, available on the website.

General conditions:

  • Products must be unused, unwashed, and in original condition

  • Return requests must be raised within the specified period

  • Refunds are processed after quality inspection

Certain items such as discounted products or innerwear may be non-returnable.


10. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Upload false, misleading, or offensive content

  • Attempt to disrupt website security or functionality

  • Copy or misuse website content without permission

Violation of these rules may result in account suspension or legal action.


11. Intellectual Property Rights

All content on SimplaRobe.com including:

  • Logos

  • Brand name

  • Images

  • Text

  • Graphics

  • Website design

is the exclusive property of SimplaRobe and protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.


12. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only.

SimplaRobe:

  • Does not control third-party websites

  • Is not responsible for their content or policies

  • Is not liable for any damages arising from third-party use


13. Limitation of Liability

SimplaRobe shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of data or profits

  • Delays or service interruptions

Our liability is limited to the amount paid for the product purchased, as permitted by law.


14. Disclaimer

All services and products are provided on an “as is” basis.

We do not guarantee:

  • That the website will be error-free

  • Continuous or uninterrupted access

  • That product descriptions are 100% error-free


15. Indemnification

You agree to indemnify and hold harmless SimplaRobe, its owners, employees, and partners from any claims, damages, or legal costs arising from:

  • Violation of these Terms

  • Misuse of the website

  • Breach of applicable laws


16. Privacy Policy

Your use of SimplaRobe.com is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.


17. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts located in South 24 Parganas, West Bengal.


18. Changes to Terms & Conditions

SimplaRobe reserves the right to update or modify these Terms at any time without prior notice.

Continued use of the website after changes indicates your acceptance of the updated Terms.


19. Termination of Services

We reserve the right to:

  • Suspend or terminate user accounts

  • Restrict access to the website

without prior notice if these Terms are violated.


20. Contact Us

For any questions, concerns, or legal inquiries regarding these Terms & Conditions, please contact us:

Email: simplarobe.business@gmail.com
Phone: 9749918337
Address:
Village: Uttar Madhabpur
P.O.: Uttar Madhabpur
P.S.: Bhangar
District: South 24 Parganas
PIN: 743502